At MOR SENSE SDN BHD, we take great pride in the quality of our products and the satisfaction of our customers. We understand that shopping online may come with uncertainties, and we strive to ensure your experience with us remains positive and reassuring.

We highly recommend that you check the measurements of the sizes of the item that you wish to purchase as we do not offer refunds.

We do offer a 14-day size exchange (e.g. from Size 0 to Size 1 of the same item) depending on stock availability. Items must be in saleable condition and shipping of the item(s) back to our HQ will be borne by the customer. Please contact messageboutiqueeshop@gmail.com / WhatsApp: 011 – 6328 5033 / Call our HQ: 03 – 9101 8102 to start the size-exchange process.

Customers are responsible for the return shipping fees. We strongly recommend using a trackable shipping service, as we cannot be held responsible for returned parcels lost in transit.

Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of the exchange.

MOR SENSE SDN BHD reserves the right to reject any exchange that does not comply with our policy. In such cases, the item(s) will be returned to the customer at their own cost.

We are always here to support you. Should you have any further questions or require assistance, feel free to contact our customer service team during business hours.

Return Address & Contact Information

MOR SENSE SDN BHD
Reg No: 202101044497 (1444797-T)
12 Jalan Damai Puspa 2
Alam Damai
56000 Kuala Lumpur
Malaysia

📱 WhatsApp: 011 – 6328 5033
📞 HQ: 03 – 9101 8102
📞 One Utama: 03 – 7732 5666